Answer the phone call:

Would you be speaking ,please?

May I ask who’s calling?

May I ask who ‘s on the line?

May I ask who ‘s speaking to?

Where are you calling from?

Speaking?

It’s Tom speaking.

Hello, oriental hotel.

Oriental Hotel , May I help you?

Could you speak a little louder?

Would you speak up ,please?

Sorry ,wrong number.

Sorry ,you’ve got wrong number.

Will you be collect ot charge to you?

I’m expect your calling on the phone.

Whether the person you want is available or not.

Mr. Smith has been waiting for your call.

We have no Peter here.

We have two Peter here.

There’s no one in the office by that name.

This is not Mr. Sam’s office.

Hold on , please.

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