y to pick up your luggage at nine o’clock?

B: Sure.

A: May I have your room number please?

B: 1218.

A: 1218. we’ll collect your luggage at nine o’clock tomorrow. Would you then come to the front desk to get your storage receipt please?.

B: Thank you very much.. Bye.

A: You’re welcome. Good-Bye.

Dialogue 5:

A: Good afternoon, Ladies. May I help you?

B: Can we have two a joining double room, sir?

A: Have you made a reservation ladies?

B: I’m afraid not.

A: One moment ,please. I have to check if there are room available. I’m sorry ladies . We have only two double room available ,but they are on different floors. Would you mind that?

B: We prefer they are on same floor because we have a problem check late that night.

A: May I suggest family sweet? You all just have a consulation.

B: what’s it like?

A: It’s a big room with a king -size double bed and two single beds. You’ve get also an roller-wheels .

B: That’s great. How much is it?

A: 2000 Hongkong dollars per night plus ten percent service charge and five percent government tax.

B: That’s fine.

A: But ,ladies, the room’s not yet ready. It will be delay about half an hour. Perhaps you can fill the registration form first. And rest at the lobby for a while. We’ll let you know when the room ‘s ready.

B: Alright. thanks.

A: Ladies, Hotel policy requires one nine of room charge as deposit.

B: Do you take traveller’s check?

A: Yes ,we do ,Madam. Thank you ,madam. Here’s our welcome brochure with all of information of our facilities. My name is Johne. If you need any help do let me know. I’m at your service.